Hjælp & Support
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Søk Artikler
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Description
Hvad drejer det sig om?
...
Jeg har et spørgsmål til at bruge mit produkt
Mit produkt er blevet defekt og virker ikke som det skal
Jeg savner nogle funktioner
Jeg vil gerne høre mere om produkterne
Jeg har et spørgsmål til min faktura/kvittering
<div class="control-group ticket_section"> <label class=" required control-label cf_brug_produkttype_272251-label " for="helpdesk_ticket_cf_brug_produkttype_272251">Vælg produkttypen</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_brug_produkttype_272251_8000026403" name="helpdesk_ticket[custom_field][cf_brug_produkttype_272251]"><option value="">...</option> <option value="Robotstøvsuger">Robotstøvsuger</option> <option value="Støvsuger">Støvsuger</option> <option value="Ledningsfri støvsuger">Ledningsfri støvsuger</option> <option value="Håndstøvsuger">Håndstøvsuger</option> <option value="Vinduespudser">Vinduespudser</option> <option value="Andre produkter / Tilbehør">Andre produkter / Tilbehør</option></select><div class="level_2"><label class="required">Vælg produktmodellen</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_brug_model_272251_8000026403" name="helpdesk_ticket[custom_field][cf_brug_model_272251]"><option value="">...</option> </select></div><div class="level_3"><label class="required">Vælg modul/tilbehør</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_brug_modul_272251_8000026403" name="helpdesk_ticket[custom_field][cf_brug_modul_272251]"><option value="">...</option> </select></div><script type="text/javascript"> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_brug_produkttype_272251_8000026403').nested_select_tag({"data_tree":[["Robotst\u00f8vsuger","Robotst\u00f8vsuger",[["VR100 Robotst\u00f8vsuger","VR100 Robotst\u00f8vsuger",[["Selve robotst\u00f8vsugeren","Selve robotst\u00f8vsugeren"],["Ladestationen","Ladestationen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["VR200 Robotst\u00f8vsuger","VR200 Robotst\u00f8vsuger",[["Selve robotst\u00f8vsugeren","Selve robotst\u00f8vsugeren"],["Ladestationen","Ladestationen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["VR300 Robotst\u00f8vsuger","VR300 Robotst\u00f8vsuger",[["Selve robotst\u00f8vsugeren","Selve robotst\u00f8vsugeren"],["Ladestationen","Ladestationen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]],["St\u00f8vsuger","St\u00f8vsuger",[["VK200/VK250 Opretst\u00e5ende st\u00f8vsuger","VK200/VK250 Opretst\u00e5ende st\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["EB400 Intelligent st\u00f8vsugerhoved","EB400 Intelligent st\u00f8vsugerhoved"],["SP600 Kombi st\u00f8vsug/gulvvask","SP600 Kombi st\u00f8vsug/gulvvask"],["HD60 fleksibelt st\u00f8vsugehoved","HD60 fleksibelt st\u00f8vsugehoved"],["PB440 Polsterb\u00f8rste","PB440 Polsterb\u00f8rste"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["VT300/VT350 Traditionel st\u00f8vsuger","VT300/VT350 Traditionel st\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["EB400 Intelligent st\u00f8vsugerhoved","EB400 Intelligent st\u00f8vsugerhoved"],["SP600 Kombi st\u00f8vsug/gulvvask","SP600 Kombi st\u00f8vsug/gulvvask"],["HD60 fleksibelt st\u00f8vsugehoved","HD60 fleksibelt st\u00f8vsugehoved"],["PB440 Polsterb\u00f8rste","PB440 Polsterb\u00f8rste"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["Anden st\u00f8vsuger","Anden st\u00f8vsuger",[]]]],["Ledningsfri st\u00f8vsuger","Ledningsfri st\u00f8vsuger",[["VB100 Ledningsfri st\u00f8vsuger","VB100 Ledningsfri st\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["Batteriet","Batteriet"],["EBB100 Elektrob\u00f8rstemodul","EBB100 Elektrob\u00f8rstemodul"],["2-i-1 tilbeh\u00f8ret","2-i-1 tilbeh\u00f8ret"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]],["H\u00e5ndst\u00f8vsuger","H\u00e5ndst\u00f8vsuger",[["VC100 H\u00e5ndst\u00f8vsuger","VC100 H\u00e5ndst\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["Ladestander","Ladestander"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]],["Vinduespudser","Vinduespudser",[["VG100 3-i-1 Vinduespudser","VG100 3-i-1 Vinduespudser",[["Selve vinduespudseren","Selve vinduespudseren"],["Vandbeholderen","Vandbeholderen"],["Laderen","Laderen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]],["Andre produkter / Tilbeh\u00f8r","Andre produkter / Tilbeh\u00f8r",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"8000026403","subcategory_id":"helpdesk_ticket_custom_field_cf_brug_model_272251_8000026403","item_id":"helpdesk_ticket_custom_field_cf_brug_modul_272251_8000026403"}); //]]> </script> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_serienummer_272251-label " for="helpdesk_ticket_cf_serienummer_272251">Serienummer</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_cf_serienummer_272251" name="helpdesk_ticket[custom_field][cf_serienummer_272251]" size="30" type="text" /> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_produkttype_272251-label " for="helpdesk_ticket_cf_produkttype_272251">Vælg produkttypen</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_produkttype_272251_8000026404" name="helpdesk_ticket[custom_field][cf_produkttype_272251]"><option value="">...</option> <option value="Robotstøvsuger">Robotstøvsuger</option> <option value="Støvsuger">Støvsuger</option> <option value="Ledningsfri støvsuger">Ledningsfri støvsuger</option> <option value="Håndstøvsuger">Håndstøvsuger</option> <option value="Vinduespudser">Vinduespudser</option></select><div class="level_2"><label class="required">Vælg produktmodellen</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_model_272251_8000026404" name="helpdesk_ticket[custom_field][cf_model_272251]"><option value="">...</option> </select></div><div class="level_3"><label class="required">Vælg modul/tilbehør</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_modul_272251_8000026404" name="helpdesk_ticket[custom_field][cf_modul_272251]"><option value="">...</option> </select></div><script type="text/javascript"> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_produkttype_272251_8000026404').nested_select_tag({"data_tree":[["Robotst\u00f8vsuger","Robotst\u00f8vsuger",[["VR100 Robotst\u00f8vsuger","VR100 Robotst\u00f8vsuger",[["Selve robotst\u00f8vsugeren","Selve robotst\u00f8vsugeren"],["Ladestationen","Ladestationen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["VR200 Robotst\u00f8vsuger","VR200 Robotst\u00f8vsuger",[["Selve robotst\u00f8vsugeren","Selve robotst\u00f8vsugeren"],["Ladestationen","Ladestationen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["VR300 Robotst\u00f8vsuger","VR300 Robotst\u00f8vsuger",[["Selve robotst\u00f8vsugeren","Selve robotst\u00f8vsugeren"],["Ladestationen","Ladestationen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]],["St\u00f8vsuger","St\u00f8vsuger",[["VK200/VK250 Opretst\u00e5ende st\u00f8vsuger","VK200/VK250 Opretst\u00e5ende st\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["EB400 Intelligent st\u00f8vsugerhoved","EB400 Intelligent st\u00f8vsugerhoved"],["SP600 Kombi st\u00f8vsug/gulvvask","SP600 Kombi st\u00f8vsug/gulvvask"],["HD60 fleksibelt st\u00f8vsugehoved","HD60 fleksibelt st\u00f8vsugehoved"],["PB440 Polsterb\u00f8rste","PB440 Polsterb\u00f8rste"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["VT300/VT350 Traditionel st\u00f8vsuger","VT300/VT350 Traditionel st\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["EB400 Intelligent st\u00f8vsugerhoved","EB400 Intelligent st\u00f8vsugerhoved"],["SP600 Kombi st\u00f8vsug/gulvvask","SP600 Kombi st\u00f8vsug/gulvvask"],["HD60 fleksibelt st\u00f8vsugehoved","HD60 fleksibelt st\u00f8vsugehoved"],["PB440 Polsterb\u00f8rste","PB440 Polsterb\u00f8rste"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["Anden st\u00f8vsuger","Anden st\u00f8vsuger",[]]]],["Ledningsfri st\u00f8vsuger","Ledningsfri st\u00f8vsuger",[["VB100 Ledningsfri st\u00f8vsuger","VB100 Ledningsfri st\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["Batteriet","Batteriet"],["EBB100 Elektrob\u00f8rstemodul","EBB100 Elektrob\u00f8rstemodul"],["2-i-1 tilbeh\u00f8ret","2-i-1 tilbeh\u00f8ret"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]],["H\u00e5ndst\u00f8vsuger","H\u00e5ndst\u00f8vsuger",[["VC100 H\u00e5ndst\u00f8vsuger","VC100 H\u00e5ndst\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["Ladestander","Ladestander"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]],["Vinduespudser","Vinduespudser",[["VG100 3-i-1 Vinduespudser","VG100 3-i-1 Vinduespudser",[["Selve vinduespudseren","Selve vinduespudseren"],["Vandbeholderen","Vandbeholderen"],["Laderen","Laderen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"8000026404","subcategory_id":"helpdesk_ticket_custom_field_cf_model_272251_8000026404","item_id":"helpdesk_ticket_custom_field_cf_modul_272251_8000026404"}); //]]> </script> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label evt_serienummer_272251-label " for="helpdesk_ticket_evt_serienummer_272251">Serienummer</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_evt_serienummer_272251" name="helpdesk_ticket[custom_field][evt_serienummer_272251]" size="30" type="text" /> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_salg_produkttype_272251-label " for="helpdesk_ticket_cf_salg_produkttype_272251">Vælg produkttypen</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_salg_produkttype_272251_8000026406" name="helpdesk_ticket[custom_field][cf_salg_produkttype_272251]"><option value="">...</option> <option value="Robotstøvsuger">Robotstøvsuger</option> <option value="Støvsuger">Støvsuger</option> <option value="Ledningsfri støvsuger">Ledningsfri støvsuger</option> <option value="Håndstøvsuger">Håndstøvsuger</option> <option value="Vinduespudser">Vinduespudser</option> <option value="Andre produkter / Tilbehør">Andre produkter / Tilbehør</option> <option value="Webshop / Hjemmeside">Webshop / Hjemmeside</option></select><div class="level_2"><label class="required">Vælg produktmodellen</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_salg_model_272251_8000026406" name="helpdesk_ticket[custom_field][cf_salg_model_272251]"><option value="">...</option> </select></div><div class="level_3"><label class="required">Vælg modul/tilbehør</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_salg_modul_272251_8000026406" name="helpdesk_ticket[custom_field][cf_salg_modul_272251]"><option value="">...</option> </select></div><script type="text/javascript"> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_salg_produkttype_272251_8000026406').nested_select_tag({"data_tree":[["Robotst\u00f8vsuger","Robotst\u00f8vsuger",[["VR100 Robotst\u00f8vsuger","VR100 Robotst\u00f8vsuger",[["Selve robotst\u00f8vsugeren","Selve robotst\u00f8vsugeren"],["Ladestationen","Ladestationen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["VR200 Robotst\u00f8vsuger","VR200 Robotst\u00f8vsuger",[["Selve robotst\u00f8vsugeren","Selve robotst\u00f8vsugeren"],["Ladestationen","Ladestationen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["VR300 Robotst\u00f8vsuger","VR300 Robotst\u00f8vsuger",[["Selve robotst\u00f8vsugeren","Selve robotst\u00f8vsugeren"],["Ladestationen","Ladestationen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]],["St\u00f8vsuger","St\u00f8vsuger",[["VK200/VK250 Opretst\u00e5ende st\u00f8vsuger","VK200/VK250 Opretst\u00e5ende st\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["EB400 Intelligent st\u00f8vsugerhoved","EB400 Intelligent st\u00f8vsugerhoved"],["SP600 Kombi st\u00f8vsug/gulvvask","SP600 Kombi st\u00f8vsug/gulvvask"],["HD60 fleksibelt st\u00f8vsugehoved","HD60 fleksibelt st\u00f8vsugehoved"],["PB440 Polsterb\u00f8rste","PB440 Polsterb\u00f8rste"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["VT300/VT350 Traditionel st\u00f8vsuger","VT300/VT350 Traditionel st\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["EB400 Intelligent st\u00f8vsugerhoved","EB400 Intelligent st\u00f8vsugerhoved"],["SP600 Kombi st\u00f8vsug/gulvvask","SP600 Kombi st\u00f8vsug/gulvvask"],["HD60 fleksibelt st\u00f8vsugehoved","HD60 fleksibelt st\u00f8vsugehoved"],["PB440 Polsterb\u00f8rste","PB440 Polsterb\u00f8rste"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]],["Anden st\u00f8vsuger","Anden st\u00f8vsuger",[]]]],["Ledningsfri st\u00f8vsuger","Ledningsfri st\u00f8vsuger",[["VB100 Ledningsfri st\u00f8vsuger","VB100 Ledningsfri st\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["Batteriet","Batteriet"],["EBB100 Elektrob\u00f8rstemodul","EBB100 Elektrob\u00f8rstemodul"],["2-i-1 tilbeh\u00f8ret","2-i-1 tilbeh\u00f8ret"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]],["H\u00e5ndst\u00f8vsuger","H\u00e5ndst\u00f8vsuger",[["VC100 H\u00e5ndst\u00f8vsuger","VC100 H\u00e5ndst\u00f8vsuger",[["Selve st\u00f8vsugeren","Selve st\u00f8vsugeren"],["Ladestander","Ladestander"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]],["Vinduespudser","Vinduespudser",[["VG100 3-i-1 Vinduespudser","VG100 3-i-1 Vinduespudser",[["Selve vinduespudseren","Selve vinduespudseren"],["Vandbeholderen","Vandbeholderen"],["Laderen","Laderen"],["Andet tilbeh\u00f8r","Andet tilbeh\u00f8r"]]]]],["Andre produkter / Tilbeh\u00f8r","Andre produkter / Tilbeh\u00f8r",[]],["Webshop / Hjemmeside","Webshop / Hjemmeside",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"8000026406","subcategory_id":"helpdesk_ticket_custom_field_cf_salg_model_272251_8000026406","item_id":"helpdesk_ticket_custom_field_cf_salg_modul_272251_8000026406"}); //]]> </script> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_salgsnske_272251-label " for="helpdesk_ticket_cf_salgsnske_272251">Hvad ønsker du?</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_salgsnske_272251_8000026407" name="helpdesk_ticket[custom_field][cf_salgsnske_272251]"><option value="">...</option> <option value="Jeg vil gerne have en fremvisning af:">Jeg vil gerne have en fremvisning af:</option> <option value="Jeg vil gerne afholde et HomeParty med:">Jeg vil gerne afholde et HomeParty med:</option> <option value="Jeg vil gerne have et tilbud på:">Jeg vil gerne have et tilbud på:</option> <option value="Jeg vil gerne kontaktes af en konsulent">Jeg vil gerne kontaktes af en konsulent</option> <option value="Jeg ønsker at blive forhandler">Jeg ønsker at blive forhandler</option></select><div class="level_2"><label class="required">Vælg hvilket produkt</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_produkt_272251_8000026407" name="helpdesk_ticket[custom_field][cf_produkt_272251]"><option value="">...</option> </select></div><script type="text/javascript"> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_salgsnske_272251_8000026407').nested_select_tag({"data_tree":[["Jeg vil gerne have en fremvisning af:","Jeg vil gerne have en fremvisning af:",[["Robotst\u00f8vsuger","Robotst\u00f8vsuger",[]],["Pro St\u00f8vsuger og Gulvvasker","Pro St\u00f8vsuger og Gulvvasker",[]],["Ledningsfri st\u00f8vsuger","Ledningsfri st\u00f8vsuger",[]],["Vinduespudser","Vinduespudser",[]],["H\u00e5ndst\u00f8vsuger","H\u00e5ndst\u00f8vsuger",[]],["En kombination af flere","En kombination af flere",[]],["Alle produkterne","Alle produkterne",[]]]],["Jeg vil gerne afholde et HomeParty med:","Jeg vil gerne afholde et HomeParty med:",[["Robotst\u00f8vsuger","Robotst\u00f8vsuger",[]],["Pro St\u00f8vsuger og Gulvvasker","Pro St\u00f8vsuger og Gulvvasker",[]],["Ledningsfri st\u00f8vsuger","Ledningsfri st\u00f8vsuger",[]],["Vinduespudser","Vinduespudser",[]],["H\u00e5ndst\u00f8vsuger","H\u00e5ndst\u00f8vsuger",[]],["En kombination af flere","En kombination af flere",[]],["Alle produkterne","Alle produkterne",[]]]],["Jeg vil gerne have et tilbud p\u00e5:","Jeg vil gerne have et tilbud p\u00e5:",[["Robotst\u00f8vsuger","Robotst\u00f8vsuger",[]],["Pro St\u00f8vsuger og Gulvvasker","Pro St\u00f8vsuger og Gulvvasker",[]],["Ledningsfri st\u00f8vsuger","Ledningsfri st\u00f8vsuger",[]],["Vinduespudser","Vinduespudser",[]],["H\u00e5ndst\u00f8vsuger","H\u00e5ndst\u00f8vsuger",[]],["En kombination af flere","En kombination af flere",[]],["Alle produkterne","Alle produkterne",[]],["Et specifikt produkt","Et specifikt produkt",[]]]],["Jeg vil gerne kontaktes af en konsulent","Jeg vil gerne kontaktes af en konsulent",[]],["Jeg \u00f8nsker at blive forhandler","Jeg \u00f8nsker at blive forhandler",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"8000026407","subcategory_id":"helpdesk_ticket_custom_field_cf_produkt_272251_8000026407"}); //]]> </script> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_kbt_hvornr_272251-label " for="helpdesk_ticket_cf_kbt_hvornr_272251">Hvornår har du købt produktet?</label> <div class="controls support-date-field "> <input class=" date section_field datepicker_popover" data-date-format="d M, yy" data-show-image="true" id="helpdesk_ticket_custom_field_cf_kbt_hvornr_272251" name="helpdesk_ticket[custom_field][cf_kbt_hvornr_272251]" readonly="readonly" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label evt_ordre_nr_faktura_nr_272251-label " for="helpdesk_ticket_evt_ordre_nr_faktura_nr_272251">Faktura nummer</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_evt_ordre_nr_faktura_nr_272251" name="helpdesk_ticket[custom_field][evt_ordre_nr_faktura_nr_272251]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_ordre_nummer_272251-label " for="helpdesk_ticket_cf_ordre_nummer_272251">Ordre nummer</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_cf_ordre_nummer_272251" name="helpdesk_ticket[custom_field][cf_ordre_nummer_272251]" size="30" type="text" /> </div> </div>
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